Shipping policy
At The Tiny Fan, we’re committed to getting your order to you as quickly and smoothly as possible. Please review our shipping policy below for important details about processing, delivery, and tracking.
Order Processing Time
All orders are processed within 1–3 business days after your order is placed.
Orders are not processed or shipped on Sundays or public holidays.
During periods of high demand, promotions, or holidays, processing times may be slightly longer.
Shipping Time
Estimated delivery times may vary depending on your location.
In most cases, orders are delivered within 5–12 business days after shipment.
Please note that delivery times are estimates and may be affected by factors beyond our control, such as courier delays, weather conditions, customs clearance, logistics issues, or high seasonal demand.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.
Tracking updates may take 2–5 business days to appear after your package has been dispatched.
Shipping Fees
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may also offer free shipping promotions from time to time. Any such offers will be clearly stated on our website.
Delayed or Lost Packages
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs, courier partners, or events outside our control.
If your package appears lost or has not arrived within a reasonable time, please contact us at support@thetinyfan.com, and we will do our best to assist you.
Incorrect Shipping Information
Please make sure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your shipping details, contact us as soon as possible at support@thetinyfan.com.
We will try to correct it before your order is shipped, but we cannot guarantee changes once processing has begun.
Split Shipments
In some cases, your order may arrive in multiple packages depending on product availability, warehouse location, or shipping logistics.
If this happens, you may receive separate tracking updates where applicable.
International Shipping
We may ship to selected international locations.
Delivery times for international orders may vary depending on destination, customs procedures, and local courier services.
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Contact Us
If you have any questions about your order or shipping, please contact our support team at: